Is GoldMine CRM Still Supported?

The short answer

GoldMine is not dead, but it is in maintenance mode. Ivanti, which owns GoldMine, has formally ended support for GoldMine versions 2014 through 2019. Newer builds are still sold and hosted, and the product still functions, but there is no meaningful roadmap. Review sites now list GoldMine as discontinued or legacy. If your business runs on it, the question is not whether to plan a transition. It is when, and to what.

We say this as people who like GoldMine. Naper Solutions has supported it for more than 15 years and still does. This page is the plain status summary we wish someone had written for our clients.

What has actually ended

• Official Ivanti support for the 2014, 2015, 2016, 2017, 2018, and 2019 versions has ended. If you run one of these, you have no vendor safety net.
• Feature development has effectively stopped. Releases in recent years have been maintenance-level.
• The partner and consultant network keeps shrinking as specialists retire or move on. Finding qualified GoldMine help gets harder every year.

What still works in 2026

• GoldMine Premium Edition is still sold, and GoldMine offers a bring-your-own-license cloud hosting option (listed at roughly $54 per user per month at the time of writing).
• Existing installations keep running. GoldMine on a maintained Windows server with good backups does not stop working because support ended.
• The underlying database is Microsoft SQL Server in current versions, so your data remains accessible to anyone with real SQL skills.

The real risks of staying

• Compatibility drift. New Windows Server, Windows 11, Outlook, and Microsoft 365 updates are not tested against old GoldMine builds. Integrations break one update at a time, starting with email.
• Security exposure. Unsupported software does not get patched. A CRM holds exactly the data you least want exposed.
• Key-person risk. Many GoldMine installs depend on one administrator who knows the customizations. When that person leaves, the knowledge leaves.
• Hiring and adoption. New sales hires have never seen GoldMine. Every year on it makes the eventual training gap wider.
• Data decay. The longer a migration is deferred, the more duplicates, dead records, and undocumented fields accumulate, and the more the eventual move costs.

A practical way to decide

Plan to move within a year if you run a 2019 or older version, your email integration has already broken once, your GoldMine administrator is near retirement, or your team works around the CRM instead of in it.

Staying another year or two is reasonable if you are on a current Premium build, the system is stable and backed up, someone competent maintains it, and you use the time to clean data and evaluate a destination. Staying safely is an active choice, not a default.

Either way, two things are worth doing now: verify your backups actually restore, and get your custom fields and Automated Processes documented while the knowledge exists.

What moving looks like

Most GoldMine shops land on HubSpot, Salesforce, Dynamics 365, Pipedrive, or Zoho. Our replacement options guide compares them honestly for former GoldMine users, and our migration service page explains how we move the data, including history and email, without losing what took you decades to build.

Status details on this page reflect publicly available information as of July 2026, including Ivanti's end-of-support notice and GoldMine's published pricing. Check the linked sources for the current state before making decisions, or ask us and we will check for you.